Artisan Flooring is a private owned closed corporation, based in Pretoria which specialized in floor coverings and minor construction projects. Michelle Roulston, the owner, is responsible for the day-to-day operations, matriculated in Pretoria and started in the carpet industry in 1998 where she gained experience in a number of different roles including receptionist, office manager, personal manager and sales consultant. Her skills development includes factory visits, product launches and technical installation training sessions.
With our extensive experience and expertise, we are ideally positioned to offer a full range of services in residential and commercial carpet cleaning, carpet replacements, laminates and vinyl floor coverings in the Gauteng province. Our product range includes all the well-known brand names of quality soft flooring (carpeting) and hard flooring (laminates and vinyl) available in South-Africa. Only the highest quality products available are used, and we use only the best fitters.
An important part of our service is to ensure that the job is completed quickly and efficiently and to the customer's satisfaction.
We are committed to honoring all our agreements with our clients and to attaining the highest possible level of professionalism in executing the services offered. To ensure long-term success, a high-standing and solid reputation in the marketplace is mandatory.
Quality standards have been established for all processes and products, and installations are diligently monitored to ensure compliance with manufacturer's and other relevant standards. Artisan Flooring assures its clients of the highest standard of training and assessment for its installation teams.
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Customer Care which is Personal and Direct: Smaller companies tend to give more personal customer care you often find yourself speaking the owners and decision maker directly and not through a client relationship manager. Smaller is often much better when it comes to customer service. |
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Fast Immobilization: We are able to tend to clients far quicker, as you are dealing directly with the company owners and stakeholders. We respond quickly to queries, quotations and concerns our client may have. |
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Adjusting to Clients Needs: Small businesses can for more easily adjust to the ever-changing wishes of their clients and customers. As they have smaller management structures and don’t have to answer to shareholders or large groups of investors, they can often make radical decisions with little to no long-term preparation and coordination. |
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Decision Making: Decisions can be made quickly as key players are available immediately, there is no red tape. |
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Small Businesses Encourage the Passion Needed to Succeed: Owners and their workers are extremely focused and immensely proud of what they do. Small business owners are passionate about their businesses. |
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Overheads: Being a small company ensures better pricing structures there are fewer overheads, allowing us to give you a good deal. |
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Dependence: A small company depends on its clients and thus you know that clients are of vital importance and need to be treated as such. Bad service is not an option. |
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Competitive Prices: Keeping up to date and informed on markets trends and dealing with competition s creating our competitive pricing. However never compromising on quality or service. |
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Small Business Owners are Highly Skilled: You have to master a great number of skills, so wearing many hats sharpens your skill set ... |
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Small Businesses Are the Backbone of the Economy: Globally you will find that small business produces 39% of the gross national product, and invent more than half the nation’s technological innovation, as well as producing 2 of 3 new jobs. Small business offers a huge economic contribution. |
Registration number: 2005/071985/23
VAT Registration number: 4480228891
BEE: Exempted
